However well maintained your IT systems you are likely to have unexpected issues which can have a dramatic impact on the productivity of your business. We know how important it is that downtime is kept to a minimum should you experience an issue, and that’s where evolve can help. Our comprehensive range of IT support services are scalable to suit both small business through to large enterprise corporates.
All our support packages are available in two offerings (see below) and offer a variety of remote and on-site options for your critical IT systems and end-user IT support. Additional IT services options, such as out of hours support and pro-active monitoring for example, are also available upon request.
We understand that becoming ‘bogged down’ with IT issues takes you away from the job at hand and disrupts the effective running of your business. That’s why we have developed flexible IT support packages which are both comprehensive and cost effective to suit your budget and the level of service your business requires.
Our entry level support agreement designed for companies whom only require remote support. Via secure software our expert engineers can remote in to any of your computers or network and resolve issues immediately.
Our reactive mid-tier support is for companies that need an onsite service to resolve critical IT systems and remote only service for end user support.
Gold support is our reactive high-level support that allows remote and onsite support for both critical and end user support.
Our platinum support is offers proactive IT support, where we monitor your IT systems and identify potential issues before they arise.
Whichever support package best suits your organisation and your budget, you’ll be guaranteed some of the fastest response times in the market and an exceptional level of customer service.I’d like to find out more